Frequently Asked Questions

What workout equipment can I connect to?


The WATCH LINK™ is compatible with any workout equipment that can connect an ANT+ or BLE heart rate monitor. This includes bikes, treadmills, and rowers from brands you love like Peloton®, Garmin®, Woodway®, Hydrow®, NordicTrack®, and more. If you're unsure if your equipment can support a BLE heart rate monitor, refer to the manual for the equipment. If you're unsure if your equipment is ANT+ compatible, use this directory to find it.




What series Apple Watch are compatible?


Apple Watch Series 2 or later are compatible with the WATCH LINK™. Please be aware that Apple will no longer provide watchOS updates for Series 1 & 2. This means those Series 1 & 2 Apple Watches will soon become obsolete as they will not be able to receive upgrade to watchOS 7 and later.




How do I attach the WATCH LINK pod to my workout equipment?


All WATCH LINKS™ are shipped with 3M tape on the back for easy attaching to your workout equipment. We also have Pod Clips available for purchase. This is a great option if you'd prefer to attach the Pod directly to your clothing.




How do I connect the WATCH LINK pod to my Apple Watch?


First, please download the app of your choice. Options include any Workout Companion apps or the Watch Link app. Once you've downloaded your preferraed app to your Apple Watch, follow these steps:

  1. Open the app on your Apple Watch® and complete account creation
  2. Once you're on the Home screen of the app, scroll to the bottom and select Settings
  3. Find WATCH LINK™ and turn on to enable
  4. Go back to the top of the Home screen and click the grey WATCH LINK™ tab
  5. Click Connect and hold the WATCH LINK™ pod close to your Apple Watch to sync
  6. Once connected, the WATCH LINK™ tile will say Connected and show you the battery life of your WATCH LINK™
Once your WATCH LINK™ has been connected to your Apple Watch®, it's time to connect it to your equipment!




How do I connect the WATCH LINK pod to my workout equipment?


The specific instructions will vary for each piece of workout equipment. In general, you must follow these steps:

  1. Connect a WATCH LINK™ in your WATCH LINK™ enabled app. Click here for a list of WATCH LINK™ enabled apps.
  2. Open the settings page on your workout equipment.
  3. Find the 'Connecting an ANT+ or BLE Heart Rate Monitor' section
  4. Select the WATCH LINK™ ID that is displayed.
  5. Now, start a workout on your Apple Watch and see heart rate on your workout equipment!




Can I connect my pod to the Orangetheory Fitness® display?


The WATCH LINK™ is able to pair with any live display system that supports connecting an ANT+ heart rate monitor. While we have had some WATCH LINK™ users report successfully connecting to an OTF live display system, we are not affiliated with or otherwise endorsed as a supported heart rate monitor by Orange Theory Fitness®. We would encourage you to talk with your local OTF studio to verify compatibility with the WATCH LINK™ before purchasing for this purpose. Due to COVID19 concerns, we can not accept returns on the WATCH LINK™ so please make sure this is compatible with your studio prior to purchasing.




How do I connect my pod to a Hydrow® Rower?


Here is a link to Hydrow's support page on connecting an Ant+ heart rate monitor.




How do I connect to a Concept 2 Rower?


The WATCH LINK™ can connect via Ant+ to the PM-5 computer of your Concept 2 Rower, SkiERG, or BikeERG. Connect the WATCH LINK™ to your Apple Watch® following the instructions in the app. Once connect, find the device on the PM-5 computer and connect to it. Here is a video of that process on the PM-5 computer. PLEASE NOTE: The Echo app WILL NOT work when simultaneously running the ErgData app. We are working with the developers of ErgData to solve this problem and hope to have a solution soon.




How do I connect to a wattbike?


The WATCH LINK™ is compatible with the wattbike Pro, Atom, AtomX, and Nucleus bikes. Click here for more information.




Can I connect to a Woodway Treadmill?


Many Woodway treadmills support connecting to an Ant+ heart rate monitor. Those that support Ant+ heart rate monitors will be compatible with the WATCH LINK™.




Can I connect to a NordicTrack S22i?


Yes! First, you must enable Bluetooth in Watch Link in the iPhone app. Next, you need enter into priveleged mode to add a Bluetooth device in the Settings menu on your bike. Once added, your Echo will deliver heart rate from your Apple Watch to your rides on your bike.




Can I connect the to the F45 studio displays?


The WATCH LINK™ is able to pair with any live display system that supports connecting an ANT+ heart rate monitor. While we have had some WATCH LINK™ users report successfully connecting to an F45 live display system, we are not affiliated with or otherwise endorsed as a supported heart rate monitor by F45. We would encourage you to talk with your local F45 studio to verify compatibility with the WATCH LINK™ before purchasing for this purpose. Due to COVID19 concerns, we can not accept returns on the WATCH LINK™ (except for faulty hardware) so please make sure this is compatible with your studio prior to purchasing.




How do I connect to a Peloton bike or treadmill?


Follow the instructions on this Peloton support page for additional details.




What is your return policy?


Due to COVID-19, we have adopted a temporary no-return policy. Until further notice, all WATCH LINK™ sales are final. We will replace any defective WATCH LINK™ free of charge.




Can one pod be used by several users?


Yes! The WATCH LINK™ can be paired with an unlimited number of users, obviously not at the same time. Many users mount the WATCH LINK™ on their workout equipment. Each user simply open's their WATCH LINK™ compatible app on their watch, wait for the WATCH LINK™ to pair, and then start their workout. There is no limit to the number of users that can use the same WATCH LINK™.




What is the expected life of the battery?


The WATCH LINK™ uses a CR 2032 battery. The battery life under normal use is between 3 and 12 months depending on use conditions. We guarantee the WATCH LINK battery for 60 days for new pod purchases. If your battery fails within the first 60 days from the date of purchase, we will replace the battery free of charge including priority shipping (US addresses only). New batteries can be purchased on Amazon.com and at retailers such as Home Depot, CVS, and Wal Mart. The retail cost is approximately $2.00.




How do I change the battery?


The WATCH LINK™ can be easily opened using a paperclip by inserting the curved end of the paperclip into the slot at the bottom of the WATCH LINK™ and twisting. This action should pod open the WATCH LINK™ given easy access to replace the battery. The paperclip can also be useful to gently pry the battery lose from the case and replace. Once replaced, the WATCH LINK™ can be snapped back together.




Should I see blinking lights on my WATCH LINK pod?


The WATCH LINK™ has a couple of LED indicators built into the device. Depending on the various states of connectivity and battery life, you will see the following LED conditions. READY - Slow (every 30-60 seconds) blinking green light. You will see this state when the WATCH LINK™ is not connected. CONNECTED - Fast (every couple seconds) blinking green light. You will see this state when the WATCH LINK™ is connected to a WATCH LINK™ Compatible app. LOW BATTERY - Slow or fast blinking red light indicates a low battery and/or hardware failure of the WATCH LINK™.




Can I connect to a Precor SPINNER bike?


The WATCH LINK™ can connect to both the Studio Console and Power Consoles via ANT+. Refer to your manual for how to connect an ANT+ heart rate monitor for instructions on connecting a WATCH LINK device.




Can I connect to an AIRRUNNER manual treadmill?


Yes! Press and hold the CONNECT key for 5 seconds. “ANT+HR” will begin to flash in the alpha-numeric display until the heart rate strap pairs to the console. When paired, the HEART RATE banner will begin to flash and the alpha-numeric display will flash “Connected” followed by “ANT+HR” flash to confirm connection.




Can I connect to a Schwinn 230 or 270 bike?


Unfortunately not. For the 270, you can’t wirelessly connect any heart rate monitor to this bike, it has to be an uncoded heart rate strap from Polar Electro or an uncoded Polar compatible model.




Can I connect to an Echelon bike?


Yes. Echelons connect via Bluetooth. After connecting a pod to the Watch Link app, enable the 'Support BLE' toggle on the Watch Link page. Once this is enabled, you can connect to your Apple Watch heart rate by finding the Bluetooth device from the Echelon menu. See this link for more information.




Does the WATCH LINK app require a subscription?


No. The Watch Link app is a 100% free to download with no subscription.




How do I connect to the Peloton Digital app?


Follow the instructions on this Peloton support page for additional details.




Can I connect to a Keiser m3i bike?


Unfortunately not. The Keiser M3i bike does not support standard Bluetooth or ANT+ heart rate monitors and therefore is not compatible with the WATCH LINK™.




Can I connect to a Garmin bike computer?


Yes! The WATCH LINK can connect as an ANT+ to the Garmin bike computers. We have tested the device on the 130, 520, 530, 830, 1000, and 1030. If you are using it on another model, let us know at support@pkfitness.com. Here is a link to the Garmin site for instructions.




Can Echo run simultaneously with ErgData on the Concept 2 rower?


Unfortunately not. There is a limitation/bug in the way Bluetooth is currently being handled on the iPhone that prevents the iPhone from connecting to a Bluetooth source (ErgData) while broadcasting over Bluetooth (Echo heart rate). We are working with the various parties to address this problem as soon as possible.